Last updated November 14, 2026
sanjosebiohazard.com is meant to be usable by everyone, including people who use a screen reader, a keyboard, a magnifier or voice control. The standard aimed for is the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.
What has been done
- Text and buttons meet AA contrast. The call buttons are cream text on deep ink blue.
- Every page can be used from the keyboard, with a visible focus outline and a link at the top that skips to the content.
- Pages are built from real headings, lists and landmarks, so assistive technology can move through them by structure.
- Photographs have text descriptions. Decorative icons and the logo symbol are hidden from screen readers.
- Menus open and close with standard controls and with the Escape key.
- Nothing moves or flashes, and the little motion there is switches off when your device asks for reduced motion.
- Phone numbers for this service are links, so one tap dials them.
Known limits
The service works by phone. If a voice call is difficult for you, a relay service can place it, or someone you trust can call for you. You can also email, and we will reply about what can be arranged.
Some outside pages we link to, including PDF lists published by state agencies, may not meet the same standard.
Tell us about a problem
If something on the site is hard to use, say which page and what went wrong. Phone (669) 274-0805 or write to contact@sanjosebiohazard.com.