Last updated November 14, 2026
This policy explains what Biohazard Cleanup San Jose (sanjosebiohazard.com) learns about you and what happens to it. The site is a referral service: it puts callers in touch with independent biohazard cleanup companies.
What the website collects
The site has no forms, no accounts and no comment boxes, and it sets no cookies. It loads no advertising or social media scripts.
Like every website, it is delivered by a hosting provider whose servers process your IP address, browser type and the pages requested, in order to deliver the pages and keep the service secure. The provider may give us combined visit statistics that do not identify you.
What happens when you phone
When you call the number on this site, your call is passed to an independent cleanup company through a referral network. The network and the company receive your phone number, the time and length of the call and whatever you tell them. Calls may be recorded for quality checks and to settle billing between the network and the company. We receive call records from the network: the calling number, the time, the length, and whether the call led to a booked job.
What you tell the cleanup company, including an address or details of a death or an injury, is held by that company under its own privacy practices. Ask the company about them.
What happens when you email
If you write to contact@sanjosebiohazard.com, we keep your message and address for as long as it takes to answer and to keep a record of the answer.
What we do not do
- We do not sell personal information.
- We do not build advertising profiles or follow you to other websites.
- We do not knowingly collect information from children under 13.
Your choices
You can ask what we hold about you, ask for it to be corrected or ask for it to be deleted. California law gives people who live in the state specific rights of this kind, and we apply the same approach to everyone. Write to contact@sanjosebiohazard.com and tell us the phone number or email address you used, so that we can find the records. We answer by email.
Changes
If this policy changes, the new version is posted on this page with a new date.